Interview and Resume Tips

Do Your Research

  • Read the Starbucks Mission Statement.
  • Be familiar with behavioral-based interviews that ask questions to determine how you have handled situations in the past. Be specific in your answers, with real-life examples. Questions typically focus on key competencies relevant to the position you are interviewing for.
  • Be prepared to answer what makes you want to be part of Starbucks. Also, tell us what is important to you and what your career goals are.
  • Familiarize yourself with our competitors and recent Starbucks news.
  • Have a cup of Starbucks or Seattle’s Best Coffee or even a Teavana® tea. Enjoy one of Starbucks food offerings. Get familiar with our products.
  • Research the team you are meeting with on LinkedIn so you know their background and experience.

Assess The Culture

  • Read our ceo Howard Schultz’s book, Onward: How Starbucks Fought for its Life without Losing Its Soul.
  • You could also read Pour Your Heart Into It: How Starbucks Built a Company One Cup at a Time, Fierce Conversations or Strengths Finder 2.0.
  • Make sure you visit locations to take in the environment and culture. Think about what excites you about what you see. Feel free to ask partners what they like about working for Starbucks.
  • Take a look at our Starbucks Company Profile on LinkedIn and Starbucks Jobs on YouTubeInstagram and Twitter.


  • Stay on point when answering questions and be careful not to ramble. Make sure you listen to the question fully to allow you to answer correctly.
  • Don’t be nervous, be yourself. We want to get to know you.

Resume Tips

  • Gear your objective to Starbucks and the specific position you are applying to.
  • Simple is better. Include experience from the last 10 years, starting with most recent. Ensure dates are accurate.
  • Include your education, relevant professional achievements or awards. Personal information should not be included.
  • List accomplishments from your previous experiences. Highlight how you added value in your last role.
  • Be concise.