Culture and Values

Culture and Values

Your personality. Our heritage. The perfect blend.

Culture and Values

Expect more than coffee.

From the beginning, Starbucks set out to be a different kind of company. One that not only celebrated coffee but also connection. We’re a neighborhood gathering place, a part of your daily routine. Get to know us and you’ll see: we are so much more than what we brew. We call our employees partners because we are all partners in shared success. We make sure everything we do is through the lens of humanity—from our commitment to the highest-quality coffee in the world, to the way we engage with our customers and communities to do business responsibly. 

OUR MISSION

To inspire and nurture the human spirit - one person, one cup and one neighborhood at a time.

OUR VALUES

With our partners, our coffee and our customers at our core, we live these values:

  • Creating a culture of warmth and belonging, where everyone is welcome.
  • Delivering our very best in all we do, holding ourselves accountable for results.
  • Acting with courage, challenging the status quo and finding new ways to grow our company and each other.
  • Being present, connecting with transparency, dignity and respect.
We are performance driven, through the lens of humanity.
Partners signing

A culture of inclusion

We're committed to upholding a culture where inclusion, diversity, equity and accessibility are valued and respected. Your entire experience—starting with your application—is designed to be the beginning of an inspirational journey, where you are treated warmly and with transparency, dignity and respect. 
 
Our many Partner Networks (also referred to as employee resource groups) work to create an inclusive environment across Starbucks representing the broad spectrum of our partner backgrounds. These groups, such as our Pride Alliance and Women’s Impact Network, bring together partners with common interests, helping connect them to growth opportunities and ways to serve our communities.

Social Impact

Happy Barista

Opportunity for all

Starbucks has and will always look to create opportunities for those in need. As one of Canada’s leading employers of young people facing barriers to employment and of refugees entering the Canadian workforce, we have set ambitious hiring goals and are sharing best practices with other employers in Canada.
Open hands holding a bunch of coffee cherries

Sustainability

Starbucks is building and operating stores with an aim to minimize our environmental footprint with ambitious goals for 2020 and beyond. Starbucks® coffee is verified 99% ethically sourced. We are working with other industry leaders to make coffee the first sustainable agricultural product. We plan to invest in training and financing for coffee farmers and provide 100 million coffee trees by 2025.
Group of partners volunteering to build flower beds

Strengthening communities

Each Starbucks® store is a part of a community, and we’re committed to strengthening neighborhoods wherever we do business. This is brought to life through programs like Starbucks FoodShare, our commitment to rescuing 100% of food available in Canadian company-owned stores. As well, our goal is to have 100% of our stores participating in community service annually by 2020.
Partners having performance and development connection

Training and development

At Starbucks, we are devoted to supporting, engaging and investing in the development of our partners. Our people are one of our most valuable assets and we provide learning opportunities to develop skills, further careers and help partners achieve their personal and professional goals. As a partner (employee) who is curious, collaborative and a continuous learner, you’ll have limitless opportunities to make an impact and thrive, all while becoming your personal best and being recognized for it. We reward partners who achieve results, live our mission and values and help others succeed.

Explore Career Paths

Group of baristas wearing green aprons
Retail Stores
Create the Starbucks Experience for our customers
Female partner drawing package design
Corporate Roles
Support our brand’s growth and results
EMPLOYEE SPOTLIGHT

HONOURED AND RECOGNIZED

  • 2018 - World’s Most Ethical Companies
  • 2018 - Fortune World's Most Admired Companies
  • 2019 – Glassdoor’s Best Places to Work
  • Lifetime Recognition – Waterstone Canada's Most Admired Corporate Culture

ACCESSIBILITY SUPPORT

Starbucks Corporation is committed to offering reasonable accommodation to job applicants with disabilities. If you need assistance or an accommodation due to disability, please contact us at: 206-318-0660 or applicantaccommodation@starbucks.com

STARBUCKS IS AN EQUAL OPPORTUNITY EMPLOYER

Starbucks is an equal employment opportunity employer of all qualified individuals. Starbucks does not discriminate on the basis of race, colour, religion, sex, national origin, age, physical or mental disability, sexual orientation, marital status, military/veteran status, gender identity and expression, genetic information or any other basis protected by local, provincial, or federal law.